Software Updates
management software for Beauty Salons
Keep reading to find out more details about the programme improvements across the various plans.
KoiShop: Everything you need for your salon, over 20,000 products at your fingertips! 🛍️
Introducing KoiShop, our integrated online shop for professionals. You’ll no longer have to worry about searching for products or checking stock levels. With over 20,000 products, exclusive offers and inventory management synchronised with your Koibox, restocking has never been easier.
Veri*Factu: Mandatory electronic invoicing in 2026 🚫
Ready for electronic invoicing? We are.
From 2026, electronic invoicing will be compulsory in Spain. At Koibox, we’re already one step ahead so you don’t have to worry about a thing. Our integration with Veri*factu Ensure your business complies with the new regulations automatically and easily. ✅
Basic Pack: Points Programme
Clever 🎁
The loyalty of clients just got a whole lot more strategic. Now, you have the opportunity to edit the points rules and assign them to specific services. Do you want to boost the sale of a new beauty service? Or reward loyalty on high-value treatments?
Easily configure it so that your clients earn points only on what you are keen to promote. A powerful and simple tool to increase your salon's profitability.
Gold Pack: Authorised Employee Absences ⏰
We know that time management and legal compliance are vital. That is why we have optimised your tool Online Attendance Control for workers (complying with Spanish regulations).
Now, your employees will be able to add authorised absences which will be correctly accounted for as hours worked. This greatly simplifies payroll management and ensures that you always have an accurate and legal employment record, reducing your administrative burden.
Central Profile: Shared Vouchers, Gift and Loyalty Cards 🔁
For the franchises or business with multiple function rooms, the customer experience must be seamless across all locations. With this new functionality in the Central Profile, you can decide share the bonds, gift cards and loyalty cards between your different centres. This offers a total comfort to the customer, who can redeem their treatment or gift at any location. Unify your brand, make things easier for your customers and maximise corporate-level loyalty.
Platinum Pack: Alerts in the
Customer Record 🔔
Customised alerts so you never forget a key detail about your client again. Customer experience is paramount.
With this new feature you can configure alerts on each customer profile, will be triggered each time the associated event occurs (e.g. saving an appointment or looking up a sale).
Are you allergic to a product? Do you have an unused voucher? Do you need special care?
Simply turn them on and your team will always be up to date with that critical information before starting the service.
Improve the experience and avoid errors!
Platinum Pack: Labels in Calendar Appointments 🗓
The Koibox calendar is at the heart of your business, and it’s now more visual and informative. We’ve added the option to include customised labels to your appointments.
Use these to quickly identify the type of service (e.g. «Bride 👰♀️», «Colour Change», «Maintenance») or any other category you may need. This makes it easier to quick view and the organisation of the day for the whole team.
Platinum Pack: Multiple ticket series 🧾
For salons that handle different types of billing (services, products, different business lines), this new feature is a game-changer.
You can now configure several different sets of tickets and select them when creating a sale. This ensures you flawless organisation of your accounts and allows for much more flexible management. Changing a series does not affect existing sales, whilst always maintaining sequential order and traceability.
Basic Pack: Automatic allocation of resources to services ✅
You can now automatically allocate a resource (station, chair, shampoo basin, etc.) when creating a new service. This improvement prevents overlaps and ensures that each appointment is correctly allocated to the relevant space.
Ideal for salons with multiple work areas or shared stations that need agility and organisation when managing their appointment book.
Basic Package: View estimated and pending revenue in the diary 💶
Check an estimate of your daily income and outstanding receivables directly from the daily, weekly or monthly calendar.
Without having to navigate to other sections, you have instant financial control. Ideal for making quick and profitable decisions based on real data.
Basic Pack: Warning when saving appointments with services not assigned to staff ⚠️
Have you ever had an appointment left incomplete because the right staff member hadn’t been assigned to it? With this new feature, you’ll receive a pop-up notification every time you save an appointment and one or more services haven’t been assigned to that staff member.
This is how you'll avoid diary errors or misunderstandings within the team. Extra help to improve your organisation and the client experience.
Basic Pack: Clinical questionnaires + printable data sheet 📋
Do you work with clients who require aesthetic, medical or technical follow-up? You can now create customised questionnaires to serve as technical records, reuse them as often as you need, and set permissions so that only certain staff members have access to that information.
What’s more, you’ll be able to print these forms with a more visual and professional design. Ideal for salons and clinics that value attention to detail, brand image and a complete record of each client.
Gold Pack: Editable satisfaction surveys 🔍
Customise the surveys you send to your clients after an appointment to gather feedback and act on it. You’ll no longer have to make do with a generic form.
The editable surveys They’ll help you identify areas for improvement and boost customer satisfaction. Finding out what customers think has never been easier – or more powerful.
Gold Pack: Improvement in resuming sales from any device 🛍️
Did you leave a sale unfinished and want to resume it from another device? Now you can access and modify any pending sale from any device, with automatic real-time synchronization.
A feature designed for salons that work with booths and don't want to miss any sales opportunities or make mistakes when closing a ticket.
Gold Pack: Online combined service configuration 🔗
Do you offer combined service packages with waiting times, such as "color + styling" or "pedicure + massage"?
You can now decide whether the individual services included in a combined service are also shown separately in the online booking or only within the combined service.
An improvement that gives you absolute control over the visibility of your services, optimizes your schedule and avoids confusion when booking.
Platinum Pack: Link to Google Business Profile ⭐
Connect your Koibox account to your Google Business Profile and display your reviews directly on your website and booking page.
This will increase trust, improve your online reputation, and multiply the conversion of visits into customers.
More visibility, more bookings.
Platinum Pack: Online dating statistics by origin 📊
Now you can find out where your online bookings come from: from your Website, Social Networks (Instagram, Google, Facebook, TikTok), Beauty Booking or your own App.
This feature allows you to analyze which channels are performing best and focus your marketing efforts where they actually deliver results.
More data = better decisions.
Platinum Pack: Personalized external satisfaction surveys 📝
Want to use Google Forms, Typeform, or any other tool to collect information from your customers? Now you can integrate external surveys within Koibox.
This gives you complete freedom to personalize the post-service experience, without relying solely on the software's internal forms. This functionality is designed for centers that want to take customer service to the next level.
🚀 Koibox PRO App
Our mobile management app has also evolved:
📊 Section of MarketingLaunch online and offline campaigns. Save time and stay in touch with your customers wherever you are.
✨ Points program Available: Build loyalty from anywhere. Collect points, redeem them, and create personalized promotions from your app.
⏳ Control the attendance Real-time access to your team's information: your employees can clock in, clock out, and be absent. Review time records and optimize shifts.
🗄️ Ticket printing from the app for a complete professional experience and greater convenience for your customers.
💬 Support Chat From the app: Now you can talk directly to the support team without leaving the app, just like on the web version. Getting answers to your questions, requesting help, or reporting any issues will be faster and more convenient than ever.
Basic Pack: Enhanced Excel Sales
Take control of your sales like never before. Export detailed reports with all the key information for your business.
Analyze your income better with the new sheet
«"By category" in the detailed sales spreadsheet. This includes, separately, the totals for services, products, gift and loyalty cards, vouchers, etc.
Gold Pack: Appointment reminders 48 hours in advance
Now you can customize the advance notice of automatic reminders, between 24 or 48 hours before the appointment, thus reducing last-minute cancellations.
Choose the advance notice that best suits your audience, make sure your customers don't forget their appointments, avoid absences and improve attendance.
Platinum Pack: Statistics on hours worked by users
Easily and visually check your team's working hours with a new statistics report.
This statistic totals the hours worked by employees according to the schedule assigned on their time cards. It keeps track of hours worked without complications.
Platinum Pack: Read-only fields used
Decide what information employees can view, but not modify, in customer records. Greater security and control over data management.
You can now lock certain fields in the client's profile so that only administrators can edit them. Protect sensitive data and maintain complete control over your salon's information.
Basic Pack: Ambassador Program
Now you can recommend Koibox to other beauty professionals and get free monthly payments.
For every new user who registers with your code and subscribes to a paid plan, you will receive one month free.
In addition, your referral will also enjoy a free month instead of the usual 15-day trial.
Start sharing now to save!
Gold Pack: Attendance Control 2.0
Take attendance tracking to the next level.
All your daily work logs in one place!
Check who has clocked in, the hours worked, and the difference in the workday.
With a detailed history, you can view all changes to clock-ins and edit automatically generated clock-outs. Manage schedules accurately and without losing any information.
Gold Pack: Expense Estimate Statistics
No more surprises: now you can estimate your future expenses based on your existing records, both recurring and one-off. Gain better control of your budget and make more confident decisions.
Better control, better management!
Platinum Pack: Excluded customers
online payments
You can customize which clients are excluded from online payments when they book an appointment. Exclude profiles based on the number of appointments made, client categories, or by selecting a specific client from their profile. This functionality applies to both secure payments and full payment of the booking.
More flexibility, fewer losses.
Basic Pack: Unlimited file downloads
Need a place to manage your documents? Now you can download all the files you need from our platform without restrictions. Optimize your resource management without worrying about limits.
Simplify the organization of important documents in your salon, such as sales data or product files.
Basic Pack: View future appointments assigned to employees
Everything under control! Easily check the appointments assigned to each member of your team and organize your salon's schedule with precision.
Manage shifts more efficiently, avoid confusion, and improve the experience for both your employees and your customers.
Gold Pack: Combined Online Services
A new feature is coming that will transform your bookings! Your customers can now choose multiple services in a single booking, even if there are waiting times between them.
Improve the customer experience and increase revenue by offering more flexible and comprehensive management from any channel.
Platinum Pack: Segment by purchase dates
With our new filter, you can identify customers who made a purchase within a specific period, defined by you as the administrator.
It detects purchasing patterns, compares different time periods, and sends personalized campaigns to those customers. A key tool for making strategic decisions and boosting your revenue.
Koibox integrates with Veri*factu: the future of electronic invoicing for salons
Now, thanks to our integration with Verifactu, you can easily adapt to the new electronic invoicing regulations that will come into force in 2025.
Forget complicated processes: with this new tool, you can generate and send electronic invoices directly from Koibox, complying with legal requirements and ensuring that your business is always up to date.
Basic Pack: App Management Restyle
We've updated the visual identity of our Mobile Management App with a new name and design. The app will now be called Koibox for Professionals, a name that more clearly reflects our exclusive focus on the needs of beauty and aesthetics salons.
We will continue adding new tools already available in the CRM and will keep studying improvements, ensuring that you always have the best solutions for your business.
Basic Pack: Filter by booths/resources in the schedule
More control over your schedule with just one click! Now you can filter appointments by assigned booths and resources, in addition to the usual filters by category and status. This feature gives you a clearer and more organized view of your facility's availability, improving your daily planning.
Basic Pack: Preferred employee for one-off appointments
Now, from Koibox CRM, you can promptly assign your end customers' preferred employee to each appointment. Easily manage your customers' preferences, ensuring a more satisfying and personalized experience.
Gold Pack: Redsys automatic refund for online bookings
With Redsys automatic refunds, managing cancellations and refunds for online bookings is easier and faster. Everything is done automatically, eliminating the need for manual procedures and increasing convenience for both you and your customers.
Platinum Pack: Analyst Profile
Koibox is expanding its roles to better suit your team's needs. In addition to the administrator, employee, accounting, marketing, and receptionist roles, we now have a new role of Analyst, Designed specifically for those who need to visualize cash register data and detailed salon performance statistics. Assign the role that best suits each employee and make data-driven decisions.
Basic Pack: SMS Campaigns and Newsletter
SMS and newsletter campaigns let you communicate promotions and news to your customers. Now with a new layout, filters, and the ability to send multiple emails.
Basic Pack: Edit Gift and Loyalty Cards
Review redemption history, edit expiration dates, transfer balances, and much more. Offer your customers a unique experience.
Gold Pack: Redeem bonus sessions at Secure Payment
When it comes to online bookings with secure payment, your customers who have outstanding bonus sessions will not have to pay any deposit to confirm the booking.
Platinum Pack: QR Signature for Consents and GDPR
Simplify your customers' lives with QR code signatures. They can scan your consent and GDPR QR codes to sign using their devices from anywhere.
Platinum Pack: Statistics Newsletter
Check the effectiveness of your campaigns, monitor delivered and bounced emails. Review the open rate and click-through rate (CTR) of your emails.
Basic Pack: Sales on hold
Improve your cash register management with pending sales. You can pause and resume sales in progress with a simple click.
You’re just one step away from growing your business!