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Privacy Policy
This privacy policy (the “Privacy Policy”) aims to inform you clearly and precisely about the processing of personal data collected by Software Koibox, S.L. (hereinafter, “Koibox”) through the website with the URL “koibox.cloud” (the “Website”). The Privacy Policy, together with the Website’s Conditions of Use and the Cookie Policy, constitutes the Terms and Conditions governing the Website.

This Privacy Policy applies only to the Website, understood as encompassing all pages and subpages included therein. This Privacy Policy has been drafted in accordance with current regulations regarding personal data protection.

Who is the data controller?

Personal data collected via the contact form and the form for opening an account and/or starting a trial period with Koibox will be processed by Koibox—Tax ID (CIF) B-98661028, with its registered office at Avenida Pío XII, 1, Valencia (Postal Code 46009), Spain—acting as the data controller.

What is the source of your personal data?

The personal data processed by Koibox is collected via the contact form and the form for creating a Koibox account, both of which are available on the website.

The personal data provided via this form have been supplied by the data subject themselves, who entered the information into the form for the purpose of establishing contact with Koibox through the website.

Regarding the Koibox account creation form, personal data is collected from the individual representatives of Koibox’s clients; this data is entered to maintain and execute the contractual relationship established between Koibox and its clients.

For what purpose are your personal data processed?

The data will be processed for the following purposes:

Contact form:

To handle requests submitted by you as a user of the Website. The data processed are the minimum necessary to fulfill the stated purposes.
Account creation form:

Manage and develop the contractual relationship with clients who create accounts on Koibox via the website.
What is the legal basis for the processing?

Contact form:

Personal data provided in the contact forms will be retained by Koibox until you revoke your consent.
Account creation form:

Personal data concerning the individual representatives of Koibox's clients will be processed for as long as the contractual relationship between Koibox and the client remains in effect.
How do we keep your data secure?

Koibox has implemented technical and organizational measures to protect the information collected through the Website and to ensure that personal data is processed lawfully, fairly, transparently, and in a manner that is adequate, relevant, limited, accurate, and up-to-date. However, please be aware that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is absolutely secure.

What are your rights?

Interested parties may, at any time, exercise their rights of access, rectification, objection, erasure, portability, and restriction of processing regarding their data by sending a written communication to the address indicated in the first paragraph or an email to info@koibox.cloud (Ref. Data Protection), specifying the right they wish to exercise and enclosing a copy of their national ID card or equivalent official document proving their identity.

Finally, we inform you that you have the right to seek the protection of the Spanish Data Protection Agency via its website, www.agpd.es.