FAQs: Frequently Asked Questions About Beauty Salon Software
We have listed some of the most frequently asked questions below. If you have further questions, we can assist you via chat, email, or phone.
You can register completely free of charge and without any obligation and enjoy all the program features (except Customized app, unlimited SMS, email sending,âŠ) for 15 days.
Yes, with Koibox you can import your database of clients, services, and products in Excel format. Additionally, in certain specific cases, it is possible to import your schedule as well as appointment and sales history (please contact our support team for more information).
Yes, support and updates are included in all packages. Support hoursâboth online and by phoneâare Monday through Friday from 9:00 AM to 6:00 PM (Spanish time). However, we are available 24/7 via our chatbot.
Once the trial period ends and you attempt to access the system, the payment screen will appear; there, you must accept and sign the terms of service, select the package you wish to purchase, and enter your tax details for the invoice as well as your credit/debit card information.
No, the duration will depend on the selected payment method (monthly or annual) for the SaaS and SaaS Services. It will automatically renew unless the User notifies KOIBOX of their intention not to renew the subscription at least fifteen (15) calendar days prior to the end of the subscription period by sending a message to the address administracion@koibox.cloud.
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