Cookie policy

Software for hairdressers and beauty clinics

Cookie policy

Software Koibox, S.L. informs users, through this notice, that it can use cookies when the user navigates through the different screens and pages of the site. During the use of our website you expressly accept and authorize the use of cookies, in accordance with our Privacy Policy.

What are the cookies?

A cookie is a very small text file that a web server can save on a computer’s hard drive to store some information about the user. The cookie uniquely identifies the computer, and can only be read by the website that sent it to the computer.

A cookie is not an executable file or a program and therefore cannot propagate or contain a virus or other malicious software, nor can it be longer than 4,000 characters.

What are cookies for?

The use of cookies is for the exclusive purpose of remembering the user’s preferences (language, country, login, characteristics of your browser, information about the use of our website, etc.).

Remembering your preferences we will not have to, for example, ask you for your country every time you visit our website. We will know the characteristics of the computer you are using and we will be able to offer you a better browsing experience. Cookies can help our website to distinguish the browser from the user as a previous visitor and thus save and remember the preferences that may have been established while the user was browsing the site, customize the homepages, identify which sectors of a site have been visited or keep track of selections in a "shopping cart".

Software Koibox, S.L. may use cookies in order to recognize users who have registered and to offer them a better and more personalized service. They can also be used to obtain information about the date and time of the user’s last visit, measure some parameters of traffic within the site itself and estimate the number of visits made, so that Software Koibox, S.L. can focus and adjust services and promotions more effectively.

Websites usually use cookies to obtain statistical information about their websites. Please note that we collect data about your movements and use of our website as statistical, not personal data.

Types and purposes of cookies

Below is a list of the cookies you can find on our website and a brief description of their purpose. We assure you that none of them holds personally identifiable information about you. Some cookies personalize your visit, others remember your preferences, while others only provide us with visitor statistics.

Cookie Description Duration Source
__utma Unique visitor identification: Used to record unique visitors for statistical and analytical purposes. 2 years Google analytics
__utmb Visitor session determination: Google Analytics uses two cookies to set a session. If any of these two cookies are missing, another activity starts the beginning of a new session. 30 minutes Google analytics
__utmc Visitor session determination: Google Analytics uses two cookies to set a session. If any of these two cookies are missing, another activity starts the beginning of a new session. Session Google analytics
__utmz Logging traffic and navigation sources: Used to record how you arrived at our website (by a Google search, a notice, etc.) and the tours you follow while browsing our site. We use this information to improve the user experience in future updates. 6 months Google analytics
_ga Unique visitor identification: Used to record unique visitors for statistical and analytical purposes. 2 years Google analytics
_zlcmid To store the "Zopim Live Chat ID" which serves to identify the device for the session and for new sessions on the page. 1 year Zopim Chat
_zprivacy To store the user’s preference to disable the "Zopim Live Chat" and cease the use of Zopim cookies. 1 year Zopim Chat

Data protection safeguards

The user can configure their browser to accept, or not, the cookies they receive or for the browser to warn them when a server wants to save a cookie or delete them from their computer. You can find the instructions in the security settings in your web browser.

Examples

  • If you use Microsoft Internet Explorer, in the menu option Tools > Internet Options > Privacy > Settings
  • If you use Firefox, in the menu option Tools > Options > Privacy > Cookies
  • If you use Google Chrome, in the menu option Settings > Privacy
  • If you use Safari, in the menu option Preferences > Security

You can make use of the "Help" section that you will find in the toolbar of most browsers to change the settings of your computer, However, some of the features of our online services may not work or may be more complicated to access if you reject all cookies.

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode can have different names, below you can find a list of the most common browsers and the different names of this "private mode":

  • Internet Explorer 8 and higher: InPrivate
  • Firefox 3.5 and higher: Private Browsing
  • Google Chrome 10 and higher: Incognito
  • Safari 2 and higher: Private Browsing
  • Opera 10.5 and higher: Private Browsing

Please read the help section of your browser carefully to learn more about how to activate "private mode". You can still visit our website even if your browser is in "private mode", however, the user experience may not be optimal and some utilities may not work.

Software Koibox, S.L. thanks you for activating the acceptance of cookies, this helps us to obtain more precise data that allow us to improve the content and design of our website to adapt it to your preferences.

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