{"id":677,"date":"2024-03-28T14:40:39","date_gmt":"2024-03-28T13:40:39","guid":{"rendered":"https:\/\/koibox.cloud\/?page_id=677"},"modified":"2026-09-10T10:38:00","modified_gmt":"2026-09-10T09:38:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/koibox.cloud\/en\/faqs\/","title":{"rendered":"Frequently Asked Questions Beauty Salon Software"},"content":{"rendered":"<div class=\"wp-block-cover alignfull\" style=\"min-height:720px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient\" style=\"background:linear-gradient(90deg,rgb(6,106,174) 0%,rgb(29,28,101) 100%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:43%\">\n<figure data-spectra-id=\"spectra-mtvag7z1-v6mkq4\" class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"599\" height=\"355\" src=\"https:\/\/koibox.cloud\/wp-content\/uploads\/2024\/03\/novedades_recordatorios_sms-1.png\" alt=\"Frequently asked questions about beauty salon software\" class=\"wp-image-683\" title=\"\" srcset=\"https:\/\/koibox.cloud\/wp-content\/uploads\/2024\/03\/novedades_recordatorios_sms-1.png 599w, https:\/\/koibox.cloud\/wp-content\/uploads\/2024\/03\/novedades_recordatorios_sms-1-300x178.png 300w, https:\/\/koibox.cloud\/wp-content\/uploads\/2024\/03\/novedades_recordatorios_sms-1-18x12.png 18w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57%\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-x-large-font-size\">FAQs: Frequently Asked Questions About Beauty Salon Software<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\">We have listed some of the most frequently asked questions below. If you have further questions, we can assist you via chat, email, or phone.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-4-color has-ast-global-color-7-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" href=\"https:\/\/koibox.cloud\/en\/signup\/\">Free trial<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-33933fb1 wp-block-group-is-layout-constrained\" id=\"about\" style=\"padding-top:143px;padding-bottom:144px\">\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-medium-font-size\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>How long does the free trial period last?<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-1\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">You can register completely free of charge and without any obligation and enjoy all the <a href=\"https:\/\/youtu.be\/Yo-uLmYzuXc?si=baAcpTDNttpuCubf\" data-type=\"link\" data-id=\"https:\/\/youtu.be\/Yo-uLmYzuXc?si=baAcpTDNttpuCubf\" rel=\"nofollow noopener\" target=\"_blank\">program features<\/a> (except <a href=\"https:\/\/koibox.cloud\/en\/custom-app-hairdressers-beauty-centers\/\">Customized app<\/a>, unlimited SMS, email sending,\u2026) for 15 days.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-medium-font-size\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Is it possible to import data from another program?<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-2\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Yes, with Koibox you can import your database of clients, services, and products in Excel format. Additionally, in certain specific cases, it is possible to import your schedule as well as appointment and sales history (please contact our support team for more information).<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-medium-font-size\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Are support and updates included in the price?<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-3\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Yes, support and updates are included in all packages. Support hours\u2014both online and by phone\u2014are Monday through Friday from 9:00 AM to 6:00 PM (Spanish time). However, we are available 24\/7 via our chatbot.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-medium-font-size\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Once the trial period ends, how do I sign up for the system?<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-4\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Once the trial period ends and you attempt to access the system, the payment screen will appear; there, you must accept and sign the terms of service, select the package you wish to purchase, and enter your tax details for the invoice as well as your credit\/debit card information.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-medium-font-size\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Is there a minimum contract period?<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-5\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">No, the duration will depend on the selected payment method (monthly or annual) for the SaaS and SaaS Services. It will automatically renew unless the User notifies KOIBOX of their intention not to renew the subscription at least fifteen (15) calendar days prior to the end of the subscription period by sending a message to the address administracion@koibox.cloud.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background is-layout-constrained wp-container-core-group-is-layout-64045e40 wp-block-group-is-layout-constrained\" id=\"contact\" style=\"background:linear-gradient(90deg,rgb(6,106,174) 0%,rgb(73,70,253) 100%);padding-top:104px;padding-bottom:104px\">\n<p class=\"has-text-align-center has-ast-global-color-5-color has-text-color has-link-color has-x-large-font-size wp-elements-2 wp-block-paragraph\" style=\"line-height:2\">You\u2019re just one step away from growing your business!<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-5efe3877 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Il suo focus su UX\/UI e SEO rende de ogni articolo un guida pratica per ottimizzare l&#039;perienza utente e attract pi\u00f9 clients."},"spectra_custom_meta":{"_cdp_origin":["432","427","400","6"],"_cdp_origin_site":["-1"],"_cdp_origin_title":[" Clon 1 #[Counter]"],"_cdp_counter":["9"],"_edit_last":["1"],"_edit_lock":["1789033082:1"],"_uag_custom_page_level_css":[""],"site-post-title":["disabled"],"theme-transparent-header-meta":[""],"adv-header-id-meta":[""],"stick-header-meta":[""],"footnotes":[""],"rank_math_seo_score":["67"],"rank_math_internal_links_processed":["1"],"rank_math_og_content_image":["a:2:{s:5:\"check\";s:32:\"77617bdac939398a53173e2824ff1cdc\";s:6:\"images\";a:1:{i:0;i:683;}}"],"rank_math_focus_keyword":["preguntas frecuentes software sal\u00f3n de belleza"],"rank_math_title":["\ud83e\udd47 FAQS: Preguntas Frecuentes Software Sal\u00f3n de Belleza n\u00ba1 | %sitename%"],"rank_math_description":["\u00bfTienes dudas sobre Koibox, el software para salones de belleza? 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